Support

Need a hand?A real person answers.

Pick a topic and your email starts itself, with the questions we'd ask anyway. We reply within 48 hours, usually much sooner.

Or write to support@magpaste.com Use Gmail

Fix it yourselfMost answers take a minute.

Pasting doesn't work

To paste for you, MagPaste needs Accessibility: System Settings → Privacy & Security → Accessibility → turn on MagPaste. Until then it copies the clip, and you press ⌘V.

Where's my license key?

In your purchase email from Dodo Payments. You can also sign in to their customer page with the same email and see every key you bought.

Moving to a new Mac

On the old Mac: Settings → License → Deactivate This Mac. Then paste your key on the new one. Your key works on up to 5 Macs at a time. Old Mac gone? Use the topic above and we'll free it.

I can't see MagPaste in the menu bar

Press ⌃ ⌘ V: your clips open from any app. To reach Settings, open MagPaste again from Applications or Spotlight.

I was charged twice

Email us with the email you bought with, and we'll refund the extra charge. See the Refund Policy.

More in the FAQ · Terms · Privacy · Refunds