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Pick a topic and your email starts itself, with the questions we'd ask anyway. We reply within 48 hours, usually much sooner.
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Fix it yourselfMost answers take a minute.
Pasting doesn't work
To paste for you, MagPaste needs Accessibility: System Settings → Privacy & Security → Accessibility → turn on MagPaste. Until then it copies the clip, and you press ⌘V.
Where's my license key?
In your purchase email from Dodo Payments. You can also sign in to their customer page with the same email and see every key you bought.
Moving to a new Mac
On the old Mac: Settings → License → Deactivate This Mac. Then paste your key on the new one. Your key works on up to 5 Macs at a time. Old Mac gone? Use the topic above and we'll free it.
I can't see MagPaste in the menu bar
Press ⌃ ⌘ V: your clips open from any app. To reach Settings, open MagPaste again from Applications or Spotlight.
I was charged twice
Email us with the email you bought with, and we'll refund the extra charge. See the Refund Policy.