All sales are final

MagPaste is a one-time purchase that works the moment you buy.

Something wrong? We help

Email us and we'll fix it with you, usually within minutes.

Charged twice? Refunded

Duplicate charges and payment errors get their money back.

MagPaste is a one-time purchase, and your license key works the moment you buy. So all sales are final, and we don't offer refunds for a change of mind.

Something not working?

Email support@magpaste.com from, or mentioning, the email address you used at checkout, and tell us what's wrong. We reply within 48 hours, and most problems are fixed in a few minutes.

Charged twice, or a payment error?

Email us and we'll refund the extra charge. The money goes back to your original payment method; depending on your bank, it shows up in 5–10 business days, and the extra license key stops working.

Your rights

By completing your purchase you agree to receive MagPaste right away, which in some countries means you give up the right to cancel. This doesn't affect any rights your local law gives you that can't be waived, or the buyer terms of our payment partner shown at checkout.